We accept most major insurance plans, and we will confirm that we do take your insurance when you call to make an appointment. Please contact the office at (703) 858-5454 for further information.
What if I have a question regarding my bill? What information should I have ready when I call?
We are here to help you understand your bill. However, we can only help to explain bills after the insurance company or health plan has taken action. If your insurance company or health plan has not already taken action on your claim, you should call them before calling Virginia Spine and Sports Orthopaedics
For faster service, please have the following information available when you call Virginia Spine and Sports Orthopaedics with a billing question:
- patient name
- name of the person who accepts financial responsibility for the bill (or insurance policy holder)
- the account number shown on the bill
- date the service was rendered
You should also have your insurance card ready in case we need the name of the insurance company, identification number, coinsurance or copayment amounts, or other information included on the card.
Can you help me with questions regarding my insurance or health plan benefits?
Since insurance companies and health plans have different payment levels and payment rules that vary by individual and change over time, we recommend that you call your insurance company or health plan with specific benefit questions.
What is the best time to call your billing office?
For your convenience, we are available from 8:00 a.m. to 4:30 p.m. Monday through Friday by calling (703) 858-5454.